Shipping Policy
At Zeubla.com, we strive to provide a seamless and efficient shipping experience for our valued customers. Our shipping policy is designed to ensure your orders are processed and delivered promptly.
Order Processing and Shipping
- Order Confirmation: Once you place an order on Zeubla.com, you will receive a confirmation email.
- Tracking Information: When your order is shipped, we will email you the tracking information so you can monitor your shipment’s progress.
Processing Time
We process orders from Monday to Friday. Orders are typically processed within 1 to 2 business days. Please note that weekends may cause slight delays. During high-demand periods, processing may take up to 3 business days. Ensure your payment and address details are accurate to avoid any delays.
Shipping Method
Our packages are shipped from our US warehouse located at 6310 Oakland Ave, St. Louis, MO 63139, USA, via USPS.
Estimated Shipping Time
- Processing Time: 1-2 business days
- Shipping Time: 7-12 business days for destinations within the United States. For international orders, shipping times vary: Canada and Europe (10-25 working days), Australia and New Zealand (12-25 working days), and the rest of the world (15-35 working days).
Shipping Fees
- Continental US: Standard Shipping: $5.99 for all items.
- Rest of the World: Standard Shipping: $7.99 for all items.
Tracking and Assistance
You will receive tracking information via email once your order ships. If you do not receive this within 5 days, please contact us at [email protected]. It may take 2-5 business days for tracking information to update.
Contact Information
For any queries or assistance regarding your order, you can reach us at:
- Phone: +1 (816) 666-9369
- Office: 6310 Oakland Ave, St. Louis, MO 63139, USA
- Working Hours: 8:30 AM – 5:30 PM (You can still email us outside of business hours)
- Email: [email protected]
At Zeubla, we are committed to ensuring your shopping experience is enjoyable and hassle-free. Thank you for choosing us!